The Museum is equipped with an elevator, ramps and buttons to call Museum staff, and there are wheelchairs and baby strollers available for use. People accompanying visitors in wheelchairs may enter the Museum free of charge. Accessible bathrooms may be found on the ground floor.
Please see article 8 of the Museum Rules regarding the use of the elevator to access the exhibition.
Individual visitors can rent audio guides or use the free information sheets in each hall. The information sheets and audio guide can also be accessed via smartphone or tablet by scanning the corresponding QR code in the Museum’s entrance hall.
Our tour guides use a microphone, and each visitor on the tour is given an earpiece so that they can hear the guide without strain. If you cannot use this equipment for whatever reason, please inform the guide or one of the Museum’s administrators before the start of the tour so that we can find a better alternative for your visit.
You also have the option of booking a guided tour for your own group. Your group will be given a tour of the Museum’s permanent collection that takes into account your group’s needs. The tour lasts 1 hour. It is imparted by a qualified tour guide in Russian (in tandem with one of the Museum’s interpreters if necessary).
Feel free to contact us regarding a guided tour by telephone at +7 (812) 333-26-55 or email at firstname.lastname@example.org.