0.1. It is envisaged to attend exhibitions and events of the Foundation mainly on pre-purchased tickets for specific sessions with a fixed date and time of entry.
0.2. It is recommended to purchase electronic tickets on the Foundation's website www.fabergemuseum.ru
0.3. When paying for tickets at the Foundation’s ticket-office, it is recommended to use non-contact payment methods using bank cards, smartphone payment technologies, avoiding the use of cash.
0.4. Before the start of the inspection, the visitor must pass the ticket control. Upon presentation of a discount ticket at the control point, the visitor is required, upon request of the Foundation employee, to present a document confirming the right to use the privilege. In the absence of a document confirming the right for a discount ticket, the visitor may be denied access to exhibition.
0.5. Visitors must come to the exhibition by the time the visiting session begins. In case of being late for the session, the Foundation employees have the right to deny access to the exhibition without refund of the ticket price.
0.6. Visitors who have purchased tickets for a guided tour are formed into groups of up to 5 people and attend the exhibition only if accompanied by a Foundation guide.
0.7. The duration of each session is indicated on the ticket.
0.8. Excursion sessions are held in accordance with the schedule. The administration reserves the right to change the schedule of sessions.
0.9. Routing is organized on the premises of the Foundation, eliminating oncoming flows, as well as providing separate entrances and exits to both the building and the premises.
0.10. Visitors are required to comply with the established route at the exhibition to avoid crossing streams.
0.11. The administration regulates a certain time spent in each room and informs visitors by placing appropriate information stands. Visitors are required to comply with the established time limits for visits.
0.12. Visiting an exhibition or event is possible only if wearing a hygiene mask; in the absence, the foundation has the right to deny the access.
0.13. It is recommended that everyone in the building maintain a social distance of at least 1.5 meters.
0.14. It is recommended to refuse to visit the museum when having respiratory symptoms characteristic of SARS, to observe personal hygiene rules, including the use of sanitizers.
0.15. If a visitor has signs of SARS, the Fund has the right to deny the access without refund of the cost of the admission ticket.